Position
Title: Store Colleague
Job Details
* Location: 5, St Albans Retail Park, Griffiths Way, St Albans, Hertfordshire, AL1 2RJ
* Salary: £13.96 per hour
* Hours: Part-time, 12 hours per week (3‑4 days, including Wednesday, Thursday, Friday, weekends). Shifts may start as early as 7:00 am and finish as late as 8:30 pm.
* Contract: Permanent
Role Overview
At Pets at Home, your role as a Store Colleague will be central to providing exceptional customer service and ensuring a great experience for pet owners. You will be part of a team that delivers high quality pet care, engages customers, and supports daily operations.
Responsibilities
* Provide personalised and attentive customer service.
* Build strong customer relationships and enhance their experience.
* Maintain high pet care standards and support store operations.
* Engage in effective communication and problem solving.
* Contribute to achieving set targets and sales goals.
* Collaborate with team members and support a positive store culture.
* Stay flexible to accommodate shift planning, including evenings, weekends, and bank holidays.
Qualifications and Requirements
* Strong communication and interpersonal skills.
* Customer-focused attitude and ability to resolve issues efficiently.
* Enthusiasm to learn and develop professionally.
* Teamworking and collaboration within a retail setting.
* Target-oriented mindset.
Benefits
* Attractive rates of pay.
* Paid holidays.
* Additional leave for birthdays and special occasions.
* 20% colleague discount in Stores.
* Discretionary annual bonus scheme.
* Access to other discounts and benefits.
* Opportunity to do charity work in local community.
* Career progression.
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