Salary: $18.00 – 21.85 per hour (The actual compensation will be determined based on experience and other factors determined by law.)
Days: Monday-Friday
Hours: 8:15am – 5:15pm
Duties:
Serve as an ambassador between the member and the credit union. This role covers a broad range of activities including, but not limited to, transaction processing, new accounts, loan processing, and customer service. Responsible for following all policies and procedures, while providing a professional, courteous and efficient customer service to our members.
* Obtain a thorough working knowledge of all Credit Union products.
* Provide coverage on teller line, member services, lending and receptionist desk
* Interact with members to explain, promote and offer products as appropriate
* New membership application, share draft, debit card, and other services as requested
* Interview members and gather information for loan applications
* Process loan check-backs
* Any other duties as assigned by management
* Comply with all safety and security policies, practices and procedures. Report any unsafe or suspicious activities to your supervisor.
* Complies with all federal, state, and organizational policies, procedures, and processes, including (but not limited to) the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC). Performs related responsibilities as required.
* Community involvement is a requirement of this position as outlined in the ServU Employee Handbook.
Requirements:
* Strong social skills and professional appearance
* Team player with department and other branch staff
* Ability to handle multiple tasks simultaneously
* Excellent grammar and communication skills
* Organization skills with attention to detail
* Timeliness and attendance are essential
* Sitting or standing for extended periods of time
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