Senior Account Manager
Location: Clerkenwell, London (Hybrid - 3-4 days studio / 1-2 days WFH)
Hours: 8:30am-5:00pm
Type: Full-time, Permanent
Salary: £45,000-£60,000 depending on experience + Bonus Scheme
Build Relationships. Drive Growth. Create Momentum.
We create inspirational brand experiences through custom branded merchandise and bespoke InspiraPacks for corporate clients across the UK.
We are growing and are looking for a commercially driven Senior Account Manager to take ownership of key accounts from our London studio.
This is a high-energy, client-facing role. Success comes from proactive conversations, meetings and ownership — not hiding behind email. If you enjoy picking up the phone, holding f2f meetings, leading discussions and growing client spend, you will thrive here.
The Role
You will own and develop a portfolio of corporate accounts, deepening relationships and increasing spend through consultative selling and consistent engagement.
You will:
Manage and grow existing client accounts
Advise on tailored branded merchandise solutions
Lead proactive calls, virtual meetings and face-to-face meetings
Deliver weekly client "Progressions" (meaningful live interactions)
Secure orders and manage smooth internal handovers
Identify and develop new opportunities within accountsPerformance is measured through account growth, quality of delivery and weekly client engagement KPIs. Progressions are transparently score-boarded to maintain momentum and accountability across the team.
What We're Looking For
You may come from a corporate merchandising or promotional products background, or a similarly fast-paced B2B environment.
You are:
Confident and energised by live client engagement
Comfortable making proactive calls and handling objections
Commercially minded, organised and detail-focused
Confident using CRM systems and Microsoft Office
Professional and polished in client-facing environments
Motivated by clear KPIs and visible performance standards
Confident in delivering presentations either face to face via visiting client offices or video in the studioYou create momentum and see opportunities through to completion.
Industry knowledge is advantageous, but attitude, drive and ownership matter most.
What We Offer
£45,000-£60,000 depending on experience
Performance bonus scheme
Laptop and mobile phone
31 days' holiday rising with length of service
Christmas shutdown
Travel card for client meetings across London
Pension scheme
(Clerkenwell studio based)
Structured onboarding and genuine progression opportunitiesIf you enjoy building strong corporate relationships, driving commercial growth with pace and working as part of a supportive, motivated and genuine team, we would love to hear from you.
Apply today and be part of an ambitious and growing business