The Business Development Executive (BDE) will play a key role in generating new business opportunities for SNAP through outbound telephone activity, digital engagement, and structured sales pipeline management. Unlike the field-based Business Development Manager role, the BDE position is focused on remote sales, telephone-based relationship building, and supporting the wider Commercial team.
The successful candidate will qualify leads, develop opportunities through proactive outreach, support tender processes, nurture early-stage relationships, and help drive the adoption of SNAP’s solutions across SNAP potential and active fleets and Service Partner (SP) locations. This role is essential in creating a strong revenue pipeline and ensuring consistent engagement with prospects and existing accounts.
Business Development Executive
Contract: Full-time, permanent
Salary: Competitive + commission + benefits
About SNAP
SNAP is the market-leading payment and service network for the UK and European haulage industry, connecting fleets with truck parking, washing, and road services. We help fleet operators operate more efficiently while driving utilisation and growth across our Service Partner network.
The Role
We’re looking for a driven and commercially minded Business Development Executive to support the growth of SNAP across the UK. This role is heavily telephone-based and focuses on outbound sales activity, pipeline management, and relationship building with fleet customers and Service Partners.
You’ll play a key role in generating and converting opportunities, supporting the wider Commercial team, and ensuring an exceptional customer experience at every touchpoint.
Key Responsibilities
Sales & Commercial Activity
* Conduct high-volume outbound calls to fleet customers and Service Partners to generate and convert qualified sales opportunities
* Deliver structured outbound call campaigns promoting SNAP services, including truck parking, washing, and road services
* Manage and nurture a live sales pipeline using CRM tools, ensuring accurate records and timely follow-ups
* Book appointments, support remote product demonstrations, and prepare sales materials for the wider UK Commercial team
* Undertake commercial discussions, including upselling services and negotiating commission terms and contract re-signs
* Drive margin growth by achieving agreed individual and team targets / KPIs
* Identify opportunities to increase commission and utilisation across the SNAP network
Account Management & Customer Experience
* Build and maintain strong relationships with key contacts via telephone and virtual channels
* Respond promptly and professionally to inbound enquiries
* Support remote account management activity to drive service adoption and retention
* Work closely with customers to identify network and location opportunities
* Address customer enquiries, concerns, and feedback through to resolution
Collaboration & Reporting
* Work closely with Customer Service and internal teams to ensure a seamless customer experience
* Prepare weekly and monthly reports on site opportunities and financial performance
* Support adherence to targeting, bonus schemes, and departmental objectives
* Contribute positively to team culture through collaboration, flexibility, and shared success
Health & Safety
* Act as a voice of authority for health and safety across customers and colleagues
* Ensure compliance with all health & safety policies and procedures
* Wear appropriate PPE when visiting company locations or customer sites
* Act in an advisory capacity when identifying and reporting potential hazards
About You
Essential
* Proven experience in telephone-based sales, telesales, inside sales, or business development
* Strong verbal and written communication skills with the ability to build rapport quickly
* Confidence handling outbound calls, objections, and commercial conversations
* Strong organisational skills with experience managing a structured sales pipeline
* Comfortable articulating value propositions and negotiating commercial terms
* Proficient with CRM systems and telephone-based outreach tools
Desirable
* Experience within transport, logistics, or road services
* Degree in business or a related field
* Full UK driving licence
Why Join SNAP?
* Join a growing, industry-leading business
* Clear targets, structured commission, and genuine development opportunities
* Collaborative, supportive commercial team
* The chance to make a real impact on fleet efficiency and network growth
* Apply today!