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Tesco Shift Leader - Days - College House Express
Employer Tesco
Location Bristol, United Kingdom of Great Britain and Northern Ireland
Salary Competitive
Closing date 14 Nov 2025
About the role
Availability Window – Days:
Sun 14:00‑23:00, Mon 06:00‑15:00, Thu 14:00‑23:00, Sat 06:00‑15:00
Your shift leader rate starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
Shift Leader responsibilities:
• Work in a fast‑paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching colleagues and giving feedback to the team
• Guide and support your colleagues in‑store, making sure it stays a safe place to work and shop
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
• Lead from the front, and set a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
You will be responsible for
* Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
* Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safety
* Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries
* Keeping the store always clean, tidy, and well‑presented
* Supporting managers to coordinate seasonal, community, and charity events
* Contributing to a great team atmosphere that is inclusive of everyone
* Providing great customer service, by listening to our customers and putting them first in everything you do
* Keeping the team well‑informed and up to speed on any communications, changes, or updates
* Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
* Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
* Following health and safety routines and procedures, and ensuring colleagues do the same
* Recognising and celebrating colleagues within the team who are providing great service
You will need
* To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met
* To build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
* To be a clear communicator, comfortable with using a variety of methods to keep your team well‑informed and up to date
* To be comfortable taking the lead and overseeing the store in the absence of your manager
* To be a good decision maker, who is flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
* To be motivating, so you can inspire your team to deliver beyond expectations
* To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day
Whats in it for you?
* There’s bags of variety – as Shift Leader, no two days are the same, and with flexible hours and shift patterns you can work the hours that suit your lifestyle
* We take your development seriously – you’ll have ongoing learning opportunities and access to award‑winning training to achieve the career you want
* It’s an inclusive place where everyone’s welcome – we celebrate individuality and enjoy great teamwork
* Your voice matters – we’ll always welcome and listen to your ideas and opinions
* We put your wellbeing first, and support is always available if you need it
* Benefits include holiday of 20–22 days plus bank holidays, flexible working from day one, pay‑day debit card discounts, free wellbeing services, life cover, pension, and a range of discounts and schemes
About Us
Our vision is to become every customer’s favourite way to shop, with a core purpose of serving customers, communities, and the planet a little better every day. We pride ourselves on inclusivity, flexibility, and a welcoming environment for all.
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