Join Iconic Luxury Hotels as a SPA RECEPTIONIST - PART TIME 24HRS at Cliveden House, Maidenhead, Berkshire.
Cliveden House is a luxury 5 Red Star hotel surrounded by 376 acres of stunning gardens and parkland with incredible views over the River Thames. We value our team and encourage them to be themselves, creating a culture where our efforts go hand in hand with enjoying what we do and delivering exceptional hospitality.
Job Description
We are seeking a welcoming and guest-focused Spa Receptionist to join our spa team. As a Spa Receptionist, you will play a pivotal role in creating a serene and enjoyable experience for our spa guests.
Responsibilities
* Greet spa guests warmly and assist with check-in processes, ensuring a seamless and calming experience
* Manage spa bookings and appointments efficiently, providing detailed information about available services
* Respond to inquiries about spa treatments, facilities, and wellness programs in an efficient manner
* Coordinate with the spa team to ensure the smooth flow of appointments and services.
* Assist in maintaining a serene and organised spa reception and boutique area
* Uphold high standards of customer service, ensuring guest satisfaction throughout their visit
What’s in it for you?
* £16,175 (part time - 24 hrs)
* £3,300 estimated annual Tronc (non-contractual)
* Commission on products sales
* 29 days of annual leave, including bank holidays
* Regular team gatherings and appreciation events
* Complimentary team meals
* Uniform provided
* Staff accommodation available if required
* Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide
* Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
* Discounts on spa treatments and products
* Special gifts based on length of service
* Recommend-a-friend bonus scheme.
* Health cash plan
* Participation in the cycle-to-work scheme
* Access to our employee assistance programme
* Excellent Training and Career Development opportunities
We are an equal opportunities employer and welcome applications from all qualified candidates.
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