Benefits
Competitive bonus structure and career development opportunities
Outpatient Network is an ambitious and rapidly expanding healthcare organisation supporting NHS Trusts across the UK with elective recovery, diagnostics and outpatient transformation services.
Patient safety, service quality and collaborative NHS partnership working are at the centre of everything we do. Our teams work closely with NHS organisations to help reduce waiting lists, improve patient access and deliver safe, effective healthcare solutions that genuinely make a difference.
Due to continued growth and exciting opportunities nationally, we are looking for an enthusiastic and motivated Service Development Executive to join our expanding team.
This is an exciting opportunity for someone looking to grow and develop within healthcare service development while becoming part of a company with strong values, a supportive culture and significant future growth plans.
About the Role
As a Service Development Executive, you will play an important role in supporting the continued growth of Outpatient Network by building relationships with NHS organisations and identifying opportunities where our services can support patient pathways and elective recovery programmes.
Working alongside senior operational and clinical teams, you will gain exposure to high-level NHS discussions and contribute towards developing tailored healthcare solutions that improve patient care and operational performance.
This role would suit someone who is confident communicating with people, enjoys relationship building and is motivated by being part of a growing organisation that is passionate about delivering high-quality patient care.
Key Responsibilities
* Develop and maintain relationships with NHS stakeholders, including Operational Managers, Service Managers, General Managers and Divisional Leads
* Identify opportunities to support NHS Trusts with elective recovery and diagnostic services
* Support client engagement activity through calls, emails, networking and relationship management
* Arrange and attend client meetings both virtually and face to face
* Assist with preparing presentations, proposals and service documents
* Research NHS priorities, recovery plans and operational challenges across Trusts
* Maintain accurate CRM and pipeline reporting
* Work collaboratively with operational and clinical teams to help shape service solutions
* Represent Outpatient Network professionally at meetings, networking events and conferences
* Support the development of long‑term client relationships through a collaborative and solutions‑focused approach
What We Are Looking For
* Excellent communication and interpersonal skills
* Professional and confident telephone manner
* Strong organisational skills and attention to detail
* Self‑motivated with a proactive attitude
* Ability to build strong working relationships
* Competent in Microsoft Office, including Word, Excel and PowerPoint
* Full UK driving licence with the ability and willingness to travel to NHS client sites where required
* Previous experience in sales, account management, recruitment or service development
* Experience within the medical or healthcare sector would be highly advantageous
* Experience working with or alongside the NHS would be beneficial
* Understanding of elective recovery, diagnostics or insourcing services
* Experience using CRM systems
Personal Attributes
* Passionate about supporting safe, high‑quality patient care
* Excited by the opportunity to grow alongside a developing organisation
* Positive, professional and approachable
* Commercially aware with a proactive and professional approach
* Resilient, adaptable and solutions‑focused
* A strong team player who enjoys working collaboratively
Why Join Outpatient Network?
* Be part of a growing organisation supporting NHS services nationally
* Opportunity to work closely with senior NHS stakeholders and clinical leaders
* Genuine career development and progression opportunities
* Supportive and collaborative working culture
* Opportunity to contribute towards meaningful improvements in patient care and NHS performance
Applicants must have the right to work in the UK.
Outpatient Network is committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
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