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Stores & configuration support assistant

Farnborough (Hampshire)
Support assistant
Posted: 26 January
Offer description

About Thorn SDS Thorn SDS is a specialist Managed Service Provider dedicated to helping technology organisations and professionals succeed within the Space, Defence, and Security sectors. We operate in highly secure, mission-critical environments where precision, trust, and teamwork matter. We’re currently looking for a Stores & Configuration Support Assistant to join our team. This is a hands-on, varied role, ideal for someone who is highly organised, proactive, and IT-literate, with an interest in how technology assets are managed in secure environments. You’ll play a key part in maintaining accurate asset records, supporting configuration control, and ensuring IT equipment is handled, tracked, and stored correctly across multiple sites. Key Responsibilities · Update and maintain the Asset Register · Track and manage the movement of IT equipment · Keep stores organised, compliant, and secure · Monitor stock levels and manage goods inwards and outwards · Support the secure disposal of assets and assist with commissioning and decommissioning hardware and software · Conduct asset audits across multiple sites · Produce reports and maintain accurate documentation · Prepare IT kits for projects and deployments · Assist with PAT testing (full training provided) · Escort visitors in secure environments · Escalate issues to the Team Leader when required · Follow defined procedures accurately and consistently Physical Requirements This is an active, practical role. You will need to be able to: · Lift and carry IT equipment, including between floors and on stairs · Work safely in confined or restricted spaces Who We’re Looking For We’re looking for someone who is: · Highly organised with strong attention to detail · Computer literate, with confidence using systems, databases, and standard office software · Comfortable handling IT hardware and equipment · A clear communicator who follows processes accurately · Eligible to maintain a high level of security clearance · In possession of a full UK driving licence and eligible for the company vehicle insurance policy (drivers must be 21 or over) · Interested in IT or with previous IT-related experience (beneficial but not essential) Benefits · 25 days annual leave bank holidays · On-site parking, gym, and café · Friday breakfast · Employer pension contributions · Group Life Insurance · Dental & Health Cashback Plans · Wellbeing services (GP, physio, savings benefits) · Thorn Wellbeing support contribution · Cycle to Work Scheme · Supported training & development Apply All applicants must hold the Right to Work in the UK and already possess, or be eligible to obtain, a high level of National Security Clearance. Due to the nature of our business, your nationality, previous nationalities, and country of birth may influence the types of roles for which you are eligible. For more details, visit the GOV.UK website or click here .

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