Join to apply for the Client Relations Manager role at GES - Global Experience Specialists.
Are you a Client Relations Manager who excels at delivering high quality events and developing long‑lasting client relationships? GES is recruiting a Client Relations Manager to join our Client Relations team and deliver high‑standard services to event organisers.
Company: GES is a global, full‑service, face‑to‑face live events marketing partner. We create some of the most incredible events in the world, from exhibitions to sales conferences. Our mission is to create memorable event experiences in an innovative, fast‑paced environment.
What you will do
* Deliver allocated events across all UK and European venues to GES standards on time and within budget.
* Act as the single point of contact for the client, ensuring satisfaction exceeds expectations.
* Manage onsite resources during build‑and‑break of the event and liaise with division Site Managers, maintaining open communication with the client.
* Provide onsite presence during event open hours to maintain the single point of contact.
* Respond to client requests in a timely manner to exceed customer service levels while managing expectations.
* Review P&L for all allocated shows and accurately forecast final revenues when requested.
* Identify additional service opportunities on events and formulate acquisition plans presented to the Head of UK Account Management.
What you'll need
You will be an experienced Event/Account Manager with excellent knowledge of the exhibition industry, strong financial acumen, and adept at building lasting relationships.
Development & Benefits
GES offers internal career progression opportunities. This full‑time role includes a competitive salary reflective of your experience and skill level, along with standard benefits.
Salary
Competitive.
Location: Birmingham, England, United Kingdom
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Events Services
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