About The Role
From rotas and timesheets to being at the first point of contact for new residents looking to come and live with us, the Front of House Manager position at Woodland View is a varied and busy role. We are looking for a dynamic and enthusiastic individual with a keen eye for detail who thrives in a varied and busy environment.
A dedicated administrator, who has a knack for building strong relationships, and is looking for a challenging yet highly rewarding career. Experience in care isn’t necessary; we will cover all the training you need to confidently convey what makes our homes great places to live. As part of a growing business, there is always scope to develop the role, and we will support your growth.
Ideal Candidate:
* Ownership Mindset: You are proactive, take initiative, and can own your role. You are committed to excellence and pride yourself on delivering high-quality work.
* Customer-Focused: You have a passion for helping others and excel in delivering outstanding customer care. Your friendly and empathetic nature makes you a great advocate for our residents and their families.
* Administrative Skills: You are highly organized, detail-oriented, and efficient in managing multiple tasks, ensuring smooth operations within our care home.
* Relationship Builder: You have excellent interpersonal skills and enjoy building and maintaining relationships. Your positive attitude and strong communication skills make you a valuable team player.
* Sales Savvy: You have a basic understanding of sales principles and enjoy contributing to business development, supporting our team’s growth objectives.
About HC-One
At HC-One, kindness is more than a word. It is a core belief that caring for people means caring about what matters most to them, supporting them to lead their best lives.
We embody five core values, known as Kindness the HC-One Way: We are curious, asking questions and seeking understanding; compassionate, walking in others’ shoes; creative, using imagination practically; courageous, supporting residents to live as they wish; and counted on, being reliable.
We promote inclusivity and foster a workplace where everyone feels valued and authentic. Our diverse workforce helps us learn and better serve our communities.
Our dedicated colleagues strive to deliver outstanding care, and we support their professional and personal growth through career pathways, CPD, and postgraduate programs. HC-One invests in your development, offering opportunities to progress into regional and national roles.
Safeguarding is everyone's responsibility. You should be able to recognize signs of abuse, harm, or neglect and know how to act. All colleagues attend safeguarding training relevant to their roles and can seek advice and escalate concerns as needed.
We provide comprehensive training and a range of benefits to support your well-being and career development, including:
* Higher than average pay rates
* Paid Enhanced DBS/PVG
* Free uniform
* Company pension scheme
* 28 days annual leave, including bank holidays
* Life assurance
* Learning and development opportunities, including qualifications
* GP online service for you and your children under 16
* Learning from experienced colleagues in a supportive team
* Colleague discounts at over 1600 high street stores
* Free Employee Assistance Programme for physical, mental, and financial support
* Luxury, purpose-built working environment
* Free onsite parking and good transport links
* Refer a friend scheme
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