Job Summary
We are seeking a friendly and professional Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills and the ability to manage front desk operations efficiently while supporting our salon staff.
*BONUS *Salon media uploads / picture taking - If you can do this, this will reflect in your pay.
Duties
* Greet clients warmly upon arrival and assist with check-in procedures.
* Manage appointment bookings, confirmations, and cancellations using salon management software.
* Provide information about services, promotions, and products to clients, including upselling where appropriate.
* Maintain a clean and organised front desk area, ensuring all materials are stocked and readily available.
* Handle client inquiries and resolve any issues in a professional manner.
* Support salon staff with administrative tasks as needed, including mentoring junior staff members.
* Assist with cash handling and processing payments at the end of each appointment. .
Requirements
* Previous experience in customer service or front desk roles is essential.
* Strong communication skills with the ability to engage effectively with clients and team members.
* Experience in upselling products or services is desirable.
* A positive attitude and willingness
* Ability to work flexible hours, including weekends as required by the salon's schedule. Join us in creating an exceptional experience for our clients while working in a vibrant salon environment
Job Type: Full-time
Pay: £12.21-£13.00 per hour
Expected hours: 36 per week
Benefits:
* Company pension
Work Location: In person