Salary : A GBP 50,000 : A GBP 55,000 per annum
Bonus: Linked to personal and business targets
Contract: Permanent, full:time
Hours: Mon:Fri, 9am:5:30pm (40 hours/week)
Work Mode: Hybrid : minimum 2 days/week in Brighton office
In Brief
Were seeking a dynamic Global Account Manager to manage and grow a portfolio of international private medical insurers (IPMI) and multinational corporate clients. Youll build trusted relationships, drive value, and deliver highAEUR'quality service that supports client needs and Teladocs continued growth.
Role and Responsibilities
* Manage and grow a portfolio of international insurers and corporate clients.
* Lead contract renewals in an organised, timely and commercially focused way.
* Ensure SLAs, performance targets and commercial obligations are met.
* Develop account plans, tracking financial performance and profitability.
* Present and demonstrate products, sharing market insights and developments.
* Produce clear, accurate and useful client reports.
* Work closely with internal teams to deliver effective client support.
* Handle dayAEUR'toAEUR'day communications, resolving queries promptly.
* Identify opportunities to strengthen relationships and support business growth.
* Report regularly to the Director of Global Accounts on progress and risks.
Skills And Requirements
* Experience in global healthcare, IPMI, virtual care or similar client:facing environments.
* Proven ability to manage highAEUR'value contracts and grow accounts.
* Understanding of supporting clients across multiple regions.
* Strong commercial awareness of the healthcare/insurance sector.
* Excellent communication and presentation skills.
* Strong organisational and timeAEUR'management abilities.
* Confidence working with data and reporting systems.
* Proficient in Microsoft Office; quick to learn new systems.
* Experience handling client escalations effectively.
* Able to work independently and collaboratively in a fastAEUR'paced environment.
Why Join Teladoc Health UK?
* A Great Place to Work Certified organisation focused on inclusivity and wellbeing.
* Flexible hybrid working.
* Comprehensive benefits including private medical insurance, pension, extended parental leave and EAP.
* Opportunities for development and contributing to meaningful virtual healthcare solutions.
Benefits
* Private medical insurance after probation
* 8 employer pension
* 25 days annual leave plus public holidays
* Additional leave for parental, carers and other life events
* Study leave, enhanced sick pay
* EAP (mental health, financial, legal)
* Training and development
* Cycle to Work and EV schemes
* Referral programme
* Company equipment
* Flu vaccinations
* Volunteering day
* Company events
About Teladoc Health
Teladoc Health is a global leader in virtual care, delivering millions of medical visits across 175 countries annually. Teladoc Health UK provides a marketAEUR'leading suite of physical, mental and wellbeing services to private and public sector clients.
Equality and Diversity
We provide equal opportunities for all applicants and are committed to a diverse, inclusive workplace. We encourage applications from candidates of all backgrounds.
If you feel you are a suitable candidate and would like to work for Teladoc Health, please do not hesitate .