Role Overview
Responsible for the end-to-end delivery of compliance-related projects across gas and building safety services and ensuring projects are planned, resourced and delivered on time, within budget and in full accordance with regulatory and compliance standards.
Working closely with operational teams, contractors, clients and wider Sureserve Group stakeholders, the Project Manager will drive performance, manage risk and maintain high standards of health & safety, quality and compliance in a fast-paced environment.
Key Responsibilities:
Project Delivery & Governance
Oversee the end-to-end delivery of compliance projects across gas and building safety services
Develop and maintain detailed project plans, schedules and budgets
Coordinate internal resources and manage external contractors to ensure successful project delivery
Monitor progress, manage risks and issues and implement mitigation actions where required
Ensure all projects meet regulatory, contractual and compliance requirements
Stakeholder & Client Management
Act as a key point of contact for clients, ensuring clear, timely and effective communication
Liaise with clients regarding community benefit obligations and associated activities
Produce rapid communications to, or on behalf of, clients where required
Engage effectively with stakeholders at all levels, including operational teams, senior management and external partners
Operational & Compliance Support
Work closely with operational teams to drive performance and continuous improvement
Attend Health & Safety Committee meetings and ensure actions are followed up and closed out
Lead and support ad hoc projects, including the creation and implementation of new processes and procedures in collaboration with stakeholders to ensure compliance alignment
Track and report monthly KPIs
Reporting & Communications
Prepare and deliver monthly Board Reports
Draft content for monthly newsletters issued by Sureserve Group
Oversee the social media planner in conjunction with an appointed subcontractor
Liaise with all Sureserve Compliance North offices to gather content for social media and internal/ external communications
People, Culture & Engagement
Support staff engagement initiatives, including staff wellness days and fundraising events
Promote a positive health, safety and wellbeing culture
Group & Strategic Initiatives
Work with Sureserve Group to coordinate and deploy Project Quantum across Sureserve Compliance North
Support wider group initiatives and projects as required
Skills & Experience
Proven practical experience in project management within compliance, gas, building safety or a regulated environment
Strong understanding of regulatory standards, health & safety and compliance frameworks
Excellent planning, organisational and resource coordination skills
Experience managing contractors and third-party suppliers
Strong stakeholder management and communication skills, with the ability to engage at all levels
Comfortable working in a fast-paced, changing environment
Calm, level-headed approach with the ability to manage pressure and competing priorities
Flexible, proactive and solutions-focused mindset
What we offer? We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:
£32,000-£35,000 per annum
Company vehicle and fuel card supplied
Uniform, PPE & mobile device supplied
Contributory pension scheme
Life assurance
20 days + Bank holidays (service based increasing holiday scheme)
Enhanced maternity, paternity, adoption leave and other family friendly policies
Sureserve Benefits Hub, accessing over 1000 retail discounts
Virtual GP service, available for employees and immediate family
Employee Assistance Programme (EAP)
Bike2Work Scheme
EV Car Scheme
Employee engagement events and Employee Voice programmes
Strong opportunities for career growth and development
Sureserve Legends celebrating the fantastic ways in which our employees live our values
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