Project Manager (London Market Insurance)
We're seeking a seasoned Senior Project Manager with deep experience in the insurance sector to support and potentially lead the team during a period of leadership transition. You will drive the planning and delivery of complex, multi‑stakeholder initiatives—balancing regulatory commitments, operational readiness, and technology change—while keeping senior executives confident and teams aligned. This is a high‑visibility role with scope to evolve into a long‑term leadership position.
Hybrid Working
The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; note that you will be unable to work at home 100% of the time.
Your role
The role does not need to be very technical, the PM should:
* Own the delivery of complex initiatives across discovery, planning, execution, and transition‑to‑BAU, ensuring outcomes are delivered on time, in scope, and within budget.
* Lead and develop cross‑functional delivery teams (BAs, PMs, Engineers, QA, Ops, Data Engineers, Data Modellers), fostering a high‑performance outcome driven culture.
* Engage and influence senior stakeholders (e.g., ExCo, Group/Regional, Risk, Finance, Underwriting, Claims, Operations, IT) with clear, concise communication and data‑driven insights.
* Establish and run fit‑for‑purpose governance (steer‑co/working groups), define RAID processes, change control, and ensure decision‑making is timely and documented.
* Build and maintain credible integrated plans, resource models, budgets/forecasting, benefits realization, and dependency maps across workstreams and third parties.
* Ensure compliance with relevant UK/EU insurance regulations (e.g., Solvency II, conduct risk, outsourcing governance), partnering with Risk, Compliance, and Legal.
* Coordinate delivery with architecture and engineering teams (e.g., policy admin systems, data platforms, reporting, integrations, vendor tools), ensuring robust NFRs (security, resilience).
* ADO (Azure devops) boards status reporting.
* Drive business readiness, training, comms, and handover to BAU; define metrics to track adoption and benefits.
* Oversee vendor deliverables and SLAs; manage SOWs, commercials, and performance.
* Identify and implement opportunities to streamline processes, improve delivery predictability, and strengthen controls.
Your Skills
* 10+ years in project/Programme delivery within General Insurance / Specialty / (Re) Insurance; strong grasp of underwriting, pricing, policy admin, claims, bordereaux, finance, and/or regulatory reporting.
* Demonstrable record of landing multimillion‑pound, cross‑functional projects with complex stakeholder landscapes and tight regulatory or commercial deadlines.
* Outstanding written and verbal communication; able to craft crisp packs, distil complexity, handle challenges, and drive decision‑making.
* Proven capability to lead, motivate, and develop diverse teams; escalates early, coaches calmly, and resolves conflict constructively.
* Strong command of RAID, change control, benefit tracking, and financial control; comfortable presenting to steer‑co and audit.
* Fluent in hybrid delivery (Agile + Waterfall), with practical judgment on when and how to apply each.
* Advanced MS Project/Planner, JIRA/Confluence/Azure DevOps, PowerPoint, Excel; familiarity with financial modelling and resource planning.
We are a Disability Confident Employer
Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
* Declare they have a disability.
* Meet the minimum essential criteria for the role.
Make It Real
* You’ll be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions.
* You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from think tanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
* You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.
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