Salary: £12.60 per hour (£13.45 from 01/04/26)
Closing Date: 09/03/2026
Department: Destinations
Location: Falkirk
Hours Per Week: Various
Job Description
Scottish Canals is looking for Destination Associates - Retail & Admissions at The Falkirk Wheel! We are looking for passionate, enthusiastic, and motivated individuals to join our team and work with us over our Spring to Autumn 2026 season. Our pace, personality and people make us amongst Scotland’s top visitor attractions. If you’re interested in tourism, travel, events, food & drink, boating and outdoor activities, then this could be the perfect opportunity for you. We have casual contracts available with a degree of flexibility around working patterns and hours. From welcoming thousands of UK and international visitors, to supplying information, serving customers and spending time both in and outdoors, our associates enjoy a wide range of fun and exciting responsibilities. You will assist customers with purchases, keep our attractions looking their best and help to ensure our visitors have a 5-star trip to remember. Full uniform and training will be provided.
Key Duties Include
* Welcome, engage and inform our customers to exceed expectations.
* Description and selling of our products and services.
* Assisting with receiving, pricing, and distributing stock supplies.
* Receiving and processing customer payments.
* Cleaning and tidying public areas.
* Stock movement and replenishment.
* Assisting in other departments of the business when requested.
To Be Successful You Will Have
* Excellent interpersonal skills and communication skills.
* A real enjoyment for dealing and helping the public.
* A confident, friendly, welcoming, helpful, engaging nature.
* The ability to deliver a professional service to customers.
* The drive to work across various disciplines (gift shop, tourism, events, etc.).
* Good time management and organisational skills.
* The ability to work well under pressure.
* A sense of own initiative with the ability to work effectively as part of a team.
* A flexible approach to the role and willingness to learn.
Previous experience in a similar role is welcomed, but not essential.
This role attracts a salary of £12.60 per hour, changing to £13.45 from 1 April 2026. You will work on a rota which may include weekends and bank holidays.
Take a look around the company https://www.scottishcanals.co.uk/corporate/join-our-team/
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