Service Advisor (£36,(Apply online only)+)
Location: Avonmouth, Bristol
Salary: £32,500 per annum
OTE: £36,(Apply online only)
Hours: 40 hours per week.
Job Type: Permanent
Benefits:
Uncapped commission available through service contract sales
Manufacturer and in-house training
Clear career progression routes
Friendly, well-established team environment
Join a busy, well-regarded commercial vehicle workshop in Avonmouth as a Service Advisor / Customer Service Advisor / Service Receptionist. This is a great opportunity to take on a stable, full-time role with strong earning potential through upselling service contracts. You'll be the key link between customers and the workshop, making sure everything runs smoothly and customer service stays top notch.
Key Responsibilities of a Service Advisor / Customer Service Advisor / Service Receptionist
Manage incoming service bookings and customer enquiries
Coordinate repair schedules and liaise with workshop staff
Advise customers on repair timelines, costs, and any additional work
Process paperwork accurately for job cards, invoicing, and warranty claims
Sell service plans and additional products when appropriate
Provide a high level of customer service at all times
Skills and Qualifications for a Service Advisor / Customer Service Advisor / Service Receptionist
Essential
Experience in a service advisor or customer-facing automotive role
Strong communication and organisational skills
Confident using computer systems and handling admin tasks
A proactive and customer-focused attitude
Desirable
Experience within a commercial vehicle or HGV environment
Kerridge or other DMS system knowledge
Full UK driving licence
Click 'Apply Now' to take the next step in your career.
INDHIGH