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Location: HMP Norwich - Young Offender Institution (YOI) Unit
Pay Rate: £12.21 per hour
Hours: 22.5 hours per week (0.6 FTE), flexible working pattern
Pay: Weekly
Our Public Sector based client is seeking a proactive and organised Admin Officer to join their team within the Young Offender Institution (YOI) unit at HMP Norwich. This is a part-time, temporary position ideal for someone looking for a flexible role in a secure and structured environment. The role is fully office-based and involves working closely with both staff and visitors, including People on Probation.
Working Hours
This role is for 22.5 hours per week. The core working hours are as follows:
The remaining hours can be agreed with the successful candidate.
Key Responsibilities
* Provide administrative support to the YOI unit, including managing files, data entry, and correspondence
* Maintain accurate records and organised filing systems
* Greet and assist visitors and People on Probation both in person and by phone
* Prepare documents and reports using Microsoft Office tools
* Manage post, photocopying, and general office tasks
* Support the wider team with operational admin needs
Key Skills Required
* Strong keyboard and data entry skills
* Proficiency in Microsoft Word, Excel, and Teams
* Experience using databases
* The ability to communicate confidently and professionally face-to-face and over the phone
* A flexible and reliable approach to handling varied administrative duties
* A calm, approachable manner when working with members of the public, including People on Probation
What's on Offer
* £12.21 per hour, plus holiday entitlement and access to a pension scheme
* Weekly pay
* Part-time hours with flexible scheduling
* A supportive, team-focused working environment in the public sector
* An opportunity to support meaningful rehabilitative work
Requirements
* Previous administrative experience or relevant transferrable skills
* Strong interpersonal and communication skills
* Willingness to undergo pre-employment checks, including:
* Proof of address
* Proof of National Insurance number
* Enhanced DBS clearance
* Completion of a three-year referencing process
Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interestand state the role that you are interested in.We arecommitted to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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