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Membership coordinator

Beeston Saint Lawrence
Robert Half
Coordinator
Posted: 17 July
Offer description

Are you an organised and personable professional with a passion for data accuracy and customer engagement?

Robert Half are partnered with a leading global membership association, and they're looking for a Membership Data Coordinator to join their UK team on a temporary basis.

This is a fantastic opportunity to be part of an international organisation that plays a key role in connecting, educating, and advocating for professionals across the tech integration industry.

💼 The Role

Working closely with the global Membership Department, you'll play a pivotal part in ensuring data accuracy while building relationships with members across Europe and North America.

Key responsibilities include:

1. Maintain and update member contact data in the CRM system

2. Proactively conduct outbound calling campaigns to verify and enrich data

3. Respond to member enquiries via phone and email

4. Deliver a high level of customer service and relationship management

5. Support wider team on membership communications and admin tasks

6. Ensure member information supports accurate reporting and outreach

7. Collaborate with internal teams to support global membership goals

✅ What We're Looking For

8. 2-3 years' experience in customer service, data admin, or membership support

9. Excellent communication skills, both written and verbal

10. Strong attention to detail with a proactive and process-driven approach

11. Confident working with CRM systems (Salesforce, Dynamics, or similar)

12. Friendly, member-focused attitude with a professional phone manner

13. Comfortable managing multiple tasks in a fast-paced environment

🕒 Working Hours & Location

14. Standard hours: Tuesday to Friday, 9am-5pm

15. Mondays: 12pm-8pm (to support US-based members - applicants must be happy with this)

16. Hybrid: 2 days per week in the office (St Neots), 3 days remote

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.

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