Job Description
This role is based in our Colchester office.
The HR SSO is responsible for the full ‘Hire to Retire’ employment cycle of approx. 11,000 colleagues globally and is split into 4 areas, HR SSO EMEA, HR SSO America’s, HR SSO APAC and MI (Management Information).
HR SSO EMEA is responsible for the provision of services to approx. 4000 colleagues and is split into two further areas, Pre-employment and Administration.
Key responsibilities
The HR SSO Specialist (Admin) is expected to assume the following key responsibilities plus any other reasonable duties as required:
1. Provide first point of contact for all colleagues on employee lifecycle enquiries. Resolving queries professionally and promptly
2. Management of the HRIS systems (SAP and Oracle) to ensure colleague profiles are maintained and accurately updated with any changes throughout the month. Ensure colleague files are maintained alongside this
3. Work with HR Business Partners, Payroll and Benefits teams to ensure all payroll deadlines are met
4. Prepare, run, and submit payroll each month to our in-house payroll team and external payroll provider (ADP)
5. Produce all change, parental leave, absence, flexible working and any other ad hoc letters upon request
The HR SSO Specialist (Pre-employment) is expected to assume the following key responsibilities plus any other reasonable duties as required:
6. Handles diverse and confidential information requiring extreme accuracy, independent judgement and discretion.
7. Provide first point of contact for hiring managers and candidates for vacancy and recruitment enquiries. resolving queries professionally and promptly
8. Management of the candidate management system (Smart Recruiters) on a day to day basis
9. Work with hiring managers to obtain RTW’s prior to day 1 start
10. Initiate new starter processes on relevant system
11. Preparation of new starter documentation including (but not limited to) offer letters and contracts
Qualifications
Knowledge & Qualifications
12. A good knowledge of SAP and/or Oracle system preferable
13. Good knowledge and understanding of HR/Payroll administration
14. Previous experience within an HR SSO environment desirable
Additional Information
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at
Our benefits include:
15. Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
16. Broader impact: take up to four days per year to volunteer, with charity match funding available too
17. Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
18. Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
19. A flexible range of personal benefits to choose from, plus company funded private medical cover
20. A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
21. Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
22. Recognition for great work, with global awards and kudos programmes
23. As an international company, the chance to collaborate with teams around the world
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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