TheeBilling Implementation Analyst will process e-billing implementations, including new systems or transitions to other systems.
Baker McKenzie is the world’s leading law firm with offices all over the world. Our Belfast Centre is home to over 400 colleagues in both legal and professional services.
We offer one of the best workplace benefits packages in the business with comprehensive private health cover, income protection, life assurance and a full employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast.
We are committed to promoting inclusion, diversity, and equity for all and are confident we can provide a career as individual and as exceptional as you.
Responsibilities:
* Coordinate with clients, vendors, and local office representatives regarding the requirements for the setup of new eBilling systems.
* Assist in the timely completion of eBilling implementations.
* Provide support for internal and external (client, third-party vendor) queries, outside counsel guidelines, user access, etc.
* Troubleshoot invoice uploading problems and escalate to vendors those that cannot be resolved internally.
* Assist with documentation of eBilling system setup details and uploading procedures.
* Disseminate and coordinate updates on client implementation and other e-billing information to concerned parties promptly.
* Evaluate and analyze situations using multiple sources of information and evaluate judgment based on the analysis of factual and qualitative information.
* Work independently with limited supervision to complete assigned tasks and responsibilities to meet objectives. Consider the impact of recommendations when making decisions or resolving problems.
* Exchange ideas and information effectively, concisely, and logically, being sensitive to audience diversity.
* Exercise tact and diplomacy when dealing with others and handling sensitive issues.
* Perform other duties as may be assigned.
Skills and Experience:
* A bachelor's degree in business administration, commerce, finance, or related fields.
* Experience gained in an e-billing role.
* Sound understanding of commonly used Legal E-billing Vendors.
* Keen attention to detail and effective organizational skills.
* Able to prioritize and handle multiple tasks to meet deadlines.
* Able to perform at high levels in a fast-paced, ever-changing work environment and adapt to changing priorities and work demands.
* Strong problem-solving and analytical skills.
* Able to anticipate work needs and follow through with minimal direction, following up on own initiative.
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