Job Description We are seeking a detail-oriented and customer-focused Night Auditor to join our team in Novotel Long Eaton. As a Night Auditor, you will play a crucial role in ensuring smooth operations during the overnight shift, providing exceptional guest service, and maintaining accurate financial records. Welcome guests and manage the check-in and check-out processes during night hours Handle last-minute reservations and respond to guest inquiries via phone or in person Perform end-of-day accounting procedures, including auditing daily financial transactions and correcting discrepancies Process and verify guest bills, making adjustments as necessary Prepare and distribute daily reports for management review Monitor hotel security and respond to emergencies or guest concerns Assist with any guest requests or issues that arise during the night shift Promote hotel services and amenities to maximize revenue opportunities Collaborate with other departments to ensure seamless guest experiences Maintain cleanliness and organization of the front desk area