Company DescriptionFranking Sense is a leading provider of equipment and technology support for mail and print room environments. With over 30 years of experience, our highly committed team offers a wide range of services including equipment supply, project management, help desk support, consumables, and field service. We serve customers across the country, from SMEs to Blue Chips and Government departments. Our focus is on delivering high-quality service and providing best-in-class products and technology.Role DescriptionThis is a full-time, field role for a Photocopier Engineer in the North-West. As a Photocopier Engineer, you will be responsible for the day-to-day maintenance, repair, and servicing of a wide range of print devices. This includes diagnosing and resolving technical issues, performing preventive maintenance, and assisting with equipment installations. You will also interact with customers to provide technical support and ensure the smooth operation of their equipment.QualificationsExperience in servicing and maintaining photocopier machines specifically Ricoh, Xerox or Epson.Strong technical troubleshooting skillsAbility to read and interpret technical manuals and diagramsGood communication and customer service skillsAttention to detail and ability to work independentlyExperience in the print or mail room industry is a plusRelevant certifications or qualifications in photocopier servicing