Overview
Join our International Survey and Assessment (ISA) team as a Survey Case Assistant. This is a key support role in a fast-paced, global environment. You’ll help ensure surveys run smoothly, documents are accurate, and everyone involved is supported. You’ll work closely with our Office Manager and Global Operations Manager, gaining valuable experience with international clients and time-sensitive projects. How you'll make an impact In this role, you’ll manage survey and project cases from start to finish. You’ll organise survey schedules, keep records up to date, and ensure all documentation is accurate and delivered on time. You’ll liaise with clients, surveyors, and vendors across different time zones, ensuring everything runs smoothly. You’ll also help the team with general administrative tasks, contributing to the success of the department. Here’s what you’ll be doing: Keeping case files organised and accurate. Reviewing and issuing reports, invoices, and documents. Monitoring deadlines and ensuring timely progress. Communicating professionally with stakeholders. About You Here’s what you’ll bring to the role: A knack for organisation and managing your time well. Confidence in communicating via email and phone. A sharp eye for detail and the ability to maintain high standards under pressure. A collaborative mindset, but also comfortable working independently. Proficiency in Microsoft Office and a willingness to learn new systems. Awareness of working across time zones is a plus. A desire to learn, take responsibility, and grow in an international environment. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…