Operations Shift Manager
We are seeking a highly motivated and driven individual to join our team as an Operations Shift Manager. As a key member of our operations team, you will be responsible for pro-actively managing the daily operation, ensuring the delivery of safety, cost, quality, compliance, and people KPIs in line with company, legal, and airline standards.
About the Role:
* Investigate all accidents/incidents/delays to determine the root cause and implement appropriate solutions to prevent reoccurrences.
* Ensure work is completed according to daily work schedules and costs are within agreed targets.
* Work collaboratively with Shift Supervisors to manage rosters, work schedules, and teams effectively.
* Manage material and product costs within budget and deadlines.
* Champion change initiatives and improvements, demonstrating their impact on business performance.
* Maintain high standards of external and internal customer service through effective communication.
* Adhere to all legislation, company policy, and compliance standards.
* Provide leadership, coaching, and training to the team, addressing employee relations issues according to company policy.
What We're Looking For:
* Strong problem-solving skills and stakeholder management expertise.
* Proficiency in Microsoft Office applications (Outlook, Word, Excel).
* Evidenced experience in people management, including dealing with performance issues, holidays, rosters, and absence management.
* Familiarity with fast-paced shop floor environments, such as manufacturing, logistics, or FMCG.
* An understanding of cost and control management.
* Attention to detail and accuracy.
* Good organizational skills and flexibility.
Benefits:
1. An opportunity to be part of a global family.
2. Free meals on site.
3. Free tea and coffee while on shift.
4. A contribution towards dental and optical cover.
5. A referral bonus.
6. Discounted gym membership at numerous gyms nationwide.
7. A Cycle to Work Scheme.
8. The opportunity to enhance your learning through our apprenticeship programme.
9. Access to our Employee Assistance Programme (EAP).