Your Role
You will be responsible for overseeing the day-to-day activities of the practice and ensuring the delivery of excellent patient experience. You will play an important role in the operational management of Practice Performance, Health & Safety, and Budgetary controls in line with our goals and values.
Other duties include:
1. Maximising the practice appointment book to effectively manage Associates’ time with patients
2. Delivering practice budget and associated key Performance indicators (KPIs) and overall practice profitability
3. Taking a proactive approach to patient feedback and acting upon suggestions for improvement
4. Maintaining practice cleanliness standards and managing internal cleaning rotas
5. Ensuring efficient management and timely replenishment of stock
6. Ensuring that all cross- infection procedures are carried out in compliance with Cross infection, Decontamination and Health & Safety procedures
7. Communicating effectively with practice team members to promote a supportive working culture
8. Supporting individual performance by regular one-to-ones and providing training and support to colleagues when required
About You
9. Relevant experience in a general practice environment, and GDC registration is preferred, but not essential
10. Experience working in a people management role is preferrable
11. Willing to demonstrate the highest levels of patient care
12. The ability to work on own initiative as well as part of a team
13. Enthusiastic, with an appetite to learn and develop new skills
14. Demonstrable skills in the use of Microsoft Office packages (particularly Excel) would be advantageous
Benefits
We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –
15. Competitive pay scale
16. Career progression opportunities within the group
17. Referral bonus
18. Company paid GDC fee
19. Professional Development – access to online training and educational assistance
20. Wellbeing initiatives
21. Cycle to work scheme
22. Employee Assistance Programme
23. Enhanced family friendly policies
24. ‘You Days’ - a day off for moving house or getting married
25. Birthday day off
26. Service holidays
27. Discounted dental treatments
28. Optical care
Links Road Dental Practice –