Lead Generation Team LeaderClearview Home ImprovementsCompetitive Salary Commission StructureLeylandFull time Benefits : Commission Structure | 25 days Holiday Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parking About us: We are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group.
As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality.
Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities.
About the Role: This is a fantastic opportunity for an enthusiastic and self-motivated Lead Generation Team Leader to launch and grow the telemarketing department.
As the Team Leader, you will be responsible for growing the team, managing executives and making outbound calls to generate new leads, book appointments, and promote our range of home improvement products.
The role also includes overseeing and contributing to lead generation through digital channels, responding to social media comments, engaging with potential customers to drive interest, and managing online live chat to capture enquiries and convert them into qualified leads.
These customers are either previous customers or requested information online.
Manage, coach, and develop a team of lead generation executives to build a high-performing department focused on exceeding targets.
Engage with customers in a professional and friendly manner, building rapport and creating a positive impression.
Manage and support online live chat interactions, providing timely and helpful responses to convert enquiries into qualified leads.
Work towards achieving set targets and key performance indicators (KPIs).
What we are looking for: This is an excellent opportunity for individuals who are confident, chatty, and persuasive, with a passion for customer engagement and have management experience in the industry.
Previous experience in a management role in telemarketing, telesales, or a similar sales role.