Purpose of Job Role
BA are delighted to be recruiting a highly motivated Order Entry Customer Service Administrator to join the Customer Services Team based at Head Office in Cookstown.
This key role involves working as a Team member in close collaboration with production, purchasing and sales management across our 3 sites and, also throughout our distribution network. The role brings an excellent salary opportunity and benefits package along with the all important job fulfilment.
* Salary £27k+ DOE
* Pension
* Holidays – 31 days
* Free parking
* Health Care
* Exceptional Team Support and training
* Learning and Development opportunities
* Extra holidays for length of service
Description of Job Role
Main responsibilities include:
· Manage the efficient processing of orders to customer requirements with a high degree of accuracy and efficiency
· Collaborate with the relevant departments to ensure customer's orders are fulfilled to their requirements
· Keep customers informed about the status and progress of their orders were required
· Ensure prompt and courteous responses to customer enquiries and concerns
· Preparing product quotations and pricing for customers
· Building a product / service knowledge on business offerings and match customer needs with business wants
Essential Skills and Criteria
· 1-2 year's experience in a similar role
· Ability to work well in a busy team environment
· Strong attention to detail
· Multitasking skills and good organisational abilities
· Proficient in the use of Microsoft Office Packages
· Experience with data system and processing orders
· Clear written and oral communication skills
· Excellent interpersonal skills and the ability to interpret information
· Ability to work calmly under high-stress situations
BA Components are an Equal Opportunities Employer.
Job Types: Full-time, Permanent
Pay: £27,000.00-£28,000.00 per year
Benefits:
* Company pension
* Free parking
Work Location: In person