Detention Custody Officer – Heathrow Immigration Removal Centre
£31,585 per annum. 40 hours per week. Full training given on full pay.
Overview
Care & Custody is one of the leading providers of outsourced public services in the UK. We are looking for respectful, diligent and caring people to join our team of Detention Custody Officers (DCO) managing Europe’s largest Immigration Removal Centre (IRC) just outside Heathrow.
Assessment centres will be held throughout 2025. The 5‑week Initial Training Course is paid and will take place on the first day of employment, subject to full CTC clearance.
Key Responsibilities
* Maintain high standards of security and safety.
* Promote the welfare, decency and recreational activity of residents.
* Provide custodial management services for up to 1200 immigration residents.
* Work shift coverage covering days, nights and weekends on a 24/7/365 centre.
* Support colleagues and deliver exceptional service to residents from diverse backgrounds.
* Assist in planning and execution of duty roster and maintain shift flexibility.
* Operate under security clearance requirements and comply with CTC clearance.
Qualifications
* Eligibility for CTC clearance: valid UK passport or EU passport with Share Code, have lived and worked in the UK for 3 years with no extended overseas trips, no criminal convictions, not under investigation.
* Strong interpersonal and communication skills.
* Patience, resilience and professionalism.
* Experience dealing with agitated, confused or angry individuals is an advantage.
Benefits
* Pension.
* Private medical cover.
* Life insurance.
* Free meals on duty.
* Free on‑site parking.
* Uniform provided.
* Free gym use.
* Retail and restaurant discount vouchers.
* Continuous personal development support.
* Work/life balance with 51 week rolling roster.
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