Avaloq is a leading provider of wealth management technology and services. Founded and headquartered in Switzerland, we employ around 2,500 colleagues in 12 countries and serve more than 170 clients globally.
The Senior Technical Business Analyst – Team Lead for Digital Channels (International) – will join our regional CTO department in Edinburgh, Scotland.
Job Description
* Work with internal stakeholders to implement changes in daily processes that enhance and streamline digital services, improving customer satisfaction ratings.
* Maintain positive relationships with network and clients, ensuring proficient delivery of all services in line with agreed service level agreements.
* Act as senior point of contact for escalations involving the Digital team.
* Coordinate the project team to deliver the agreed scope, supporting developers by outlining customers' requirements.
* Develop your team through inspiring guidance, fostering a culture of openness and excellence for cross‑functional and interregional collaboration, and building a promising talent pipeline.
* Lead change initiatives to drive implementation of strategic efficiency, growth initiatives, transformation and business development while achieving financial targets.
Qualifications
* A solid track record working in a technical role with the ability to think strategically, be process‑oriented, analyze issues, and understand complex situations.
* Proven managerial or team‑lead experience in a global organization and multicultural environment.
* Knowledge of digital banking.
* Effective communication skills and the ability to work with technical and non‑technical stakeholders.
Bonus Skills
* Avaloq solutions know‑how or Avaloq ACCP certification.
* University degree or equivalent qualification and/or operational experience with web and mobile banking products (development of iOS and Android apps).
* Experience with Angular and TypeScript.
* Proficiency with Jenkins pipelines, Artifactory, Docker, OpenShift and Kubernetes.
We offer hybrid and flexible working arrangements to support work‑life balance while maintaining a strong, inclusive Avaloq culture across our global offices.
We are proud to embrace diversity and are committed to cultivating an equal‑opportunity environment where everyone can be their authentic selves. All hiring, compensation, and promotion decisions are made regardless of origin, age, gender identity, sexual orientation, or any other personal characteristic.
We do not accept speculative CV submissions from recruitment agencies; unsolicited candidate submissions will be exempt from any payment expectations.
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