Customer Service & Sales Support
?? Burnley | Full-time | Temp to Perm
About the role
We are looking for a Customer Service / Office Administrator to join a busy office team. This role is ideal for someone who enjoys speaking with customers, organising orders, and keeping things running smoothly behind the scenes.
What youll be doing
* Taking incoming calls from customers
* Processing orders via phone and email
* Tracking orders from start to delivery
* Updating customer information on the system (SAGE)
* Handling queries about orders and deliveries
* Working with internal teams to ensure smooth order flow
* Basic admin tasks and invoicing
* Keeping records accurate and up to date
?? No cold calling you will not be calling or sourcing new customers
Pay & contract
* £12.71 per hour (National Minimum Wage)
* Temp to perm opportunity
Whats on offer
* Bonus scheme (based on company performance)
* Mileage support for business travel
* Flexible approach to working hours (where possible)
* Early finish on Fridays
* Stable full-time hours
Working hours