The Royal Scots Club is a member’s club and hotel located in the heart of Edinburgh’s Georgian New Town, on Abercromby Place.
The Club has 31 en suite bedrooms, several private dining and meeting rooms and two banqueting suites.
We are currently looking for a receptionist to join our team. This is a permanent position and would suit someone who has a professional and friendly personality; customer care is at the heart of what we do. Experience of Rezlynx front office system would be helpful, although training can be given.
Duties include:
* Answering and directing incoming telephone calls
* Dealing with reservations enquiries either by email or telephone
* Dealing with member enquiries
* Checking guests in and out
* Processing guest and event bills
* Helping guests with queries, recommendations and Edinburgh in general.
This is an excellent opportunity to come and work in a team-driven environment where we excel at ensuring our members and guests have an enjoyable experience.
The shifts are 5 days from 7 on a rota basis with the shifts either being 7-3pm or 2.30pm to 10.30pm.
Seniority level
Entry level
Employment type
Full-time
Industries
Hospitality
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