Job Description
RISK/RESILIENCE MANAGER
EDINBURGH
12 MONTH CONTRACT
INSIDE IR35
About This Opportunity
Lead the team managing Important Business Process (IBP) activities for critical customer outcomes which ultimately feeds into a range of Important Business Services. Important Business Service IBS forms part of Operational Resilience activities to prevent, respond, recover and learn from operational disruption.
Important Business Process
IBP is the process steps essential to the outcome of an end-to-end customer journey.
Job Responsibilities
You'll be responsible for:
1. Accurately mapping the end-to-end customer journey of all assets, ensuring adherence to relevant risks and controls, contributing to the overall resilience of key digital channel journeys
2. Leading the annual attestation process for mapping assurance
3. Supporting relevant assessments across Group Incident Management, Resilience, Impact Tolerance, and Customer Treatment Strategy
4. Adhering to Governance processes with reporting requirements into Senior Leadership being a critical element of the role
5. Providing SME input to Scenario Testing and subsequent vulnerability remediation where required
6. Managing risk &...