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Are you reliable and responsible? We're looking for a Night Team Member to ensure our hotel runs smoothly during the night shift.
What You'll Do:
* Guest Services: Manage guest requests promptly and professionally, ensuring a pleasant stay.
* Safety First: Maintain security and safety procedures throughout the night.
* Security Checks: Perform regular security checks to keep our hotel safe.
* Support Staff: Provide general support to hotel staff during the night shift.
* Maintenance Help: Assist with any maintenance or housekeeping tasks that arise.
* Room Setup: Set up meeting rooms and other areas as needed.
* Food & Beverage Service: Serve food and beverages to guests when required.
* Check-In/Out: Handle guest check-ins and check-outs as needed.
* Emergency Response: Manage any emergency situations that occur.
* Reporting: Prepare reports for senior management as required.
Benefits include employee discounts on bedroom rates across the LGH hotel portfolio, access to the IHG employee room benefit programme, shopping discounts, eye care, legal and financial advice, counseling, cycle to work scheme, wellbeing support, and more. We also offer free meals on duty, free parking, and opportunities for career growth.
Requirements include previous hotel or similar experience, excellent customer service skills, strong communication, safety knowledge, ability to stay calm under pressure, flexibility, organizational skills, and a friendly demeanor.
Hotel
The Holiday Inn Glasgow Airport is conveniently located within the Glasgow International Airport complex, offering easy access to the city centre and amenities such as free Wi-Fi, on-site parking, and comfortable rooms. The hotel features a restaurant, lounge bar, 18 meeting rooms, and is close to major attractions like the Scottish Exhibition and Conference Centre and the Intu Braehead shopping complex.
About us
LGH Hotels Management is a growing portfolio of 42 hotels across the UK, including brands like Crowne Plaza, Holiday Inn, and Best Western. Join us to build a fulfilling career in hospitality and shape the future of the industry.
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