Company Description
Founded in 2012, Compass Asset Protection is a leader in vehicle tracking and security solutions. We offer services like real-time vehicle trackers, advanced fuel monitoring systems, DVR camera setups, dashcams, and Direct Vision Standard (DVS) solutions. Our customer-first approach allows us to provide bespoke solutions tailored to the client’s operational goals. Innovating constantly, we aim to stay ahead in vehicle tracking and security to ensure reliability and peace of mind for our clients. Choose Compass Asset Protection for a forward-thinking partner dedicated to your success.
Role Description
This is a full-time on-site role for a Customer Service Representative located in the Greater Sheffield Area. The Customer Service Representative will handle day-to-day tasks involving customer service and support. Responsibilities include responding to customer inquiries, resolving issues to ensure customer satisfaction, and enhancing customer experience through exceptional service.
Qualifications
* Customer Service, Customer Support, and Customer Satisfaction skills
* Experience in enhancing Customer Experience
* Excellent written and verbal communication skills
* Ability to problem-solve and handle customer inquiries effectively
* Familiarity with vehicle tracking and security solutions is a plus
* Ability to work collaboratively in an on-site setting
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