Tesco Colleague - Phone Shops - Bicester Superstore
Location: Bicester, England, United Kingdom
About the role
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues a minimum of 12 guaranteed hours each week. We will schedule contracted hours within the following times, and you will receive 3 weeks’ notice of your shift schedule. We support flexibility so if your available times match closely (but may not match exactly) we encourage you to apply.
Customers are at the heart of everything we do. This role is for doers, with a variety of tasks, offering daily challenges and opportunities for progression.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
You will be responsible for
* Delivering a great shopping trip for customers every day, following opening and closing routines, ensuring facilities are in good working order and available for customers, listening for and acting on customer feedback.
* Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
* Following the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
* Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines, demonstrating due diligence on your department.
* Supporting the manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
You will need
* A passion for delivering great service, greeting customers with a smile, and serving them with pride.
* The drive and motivation to work in a sales and service environment.
* Ability to adapt to working in a fast‑paced ever‑changing environment.
* A passion for human connection.
* The ability to build relationships with colleagues to create team spirit, having fun and celebrating success.
* To be on time, well presented and ready to be a brand ambassador.
What’s in it for you
* Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard. An additional card can be shared with family outside your home.
* Access to free wellbeing services with a range of resources to support your mind, body, and life.
* Exclusive colleague deals on handsets and sims – can also be shared with family and friends.
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
* Benefits to suit you – choose what you use, from discounts and shares to cycle to work schemes.
* Uniform provided and policies to support you for all of life’s moments, big and small.
* Access to colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
* Click here to read more about the benefits we have available for our colleagues.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We welcome flexible working. Some people are at the start of their careers, others want freedom to do what they love, and some are navigating life‑changing moments. Talk to us throughout your application about how we can support.
We’re proud to be a Disability Confident Leader and committed to providing an inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beer, wine & spirit, counters, bakery and driving roles. Some high‑volume applicant periods may close earlier than advertised. We will only be able to offer individual feedback to those who attend an interview.
For more information about us please visit www.tescoplc.com
#J-18808-Ljbffr