Mandarin Recruitment is looking for an E-commerce Customer Experience Specialist in Greater London. This role serves as the first point of contact for sellers, requiring strong communication skills to effectively engage and assist customers in a fast-paced logistics environment.
The ideal candidate will have a minimum of 2 years of customer service experience, particularly within e-commerce fulfilment, and proficiency in Mandarin. Knowledge of Zendesk and CRM systems is essential for success in this role.
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