We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success. The Role Are you looking to develop your customer service and administrative skills while playing an important role within a busy Finance team? We have an exciting opportunity to join the Tuition Fees Income Team as a Credit Control Clerk. In this role, you will support the billing and collection of student tuition fees, working with students, sponsors and third parties to resolve account queries and collect outstanding income in line with the University Credit Policy. You will deliver a high standard of customer service while maintaining accuracy, professionalism and integrity. We are seeking someone who is well organised, detail focused and able to manage their own workload effectively. Strong interpersonal skills and confidence communicating by phone, email and in person are essential. Informal enquiries are welcomed and should be addressed to Karen Carvell at karen.carvell@newcastle.ac.uk Are you looking to develop your customer service and administrative skills while playing an important role within a busy Finance team? We have an exciting opportunity to join the Tuition Fees Income Team as a Credit Control Clerk. In this role, you will support the billing and collection of student tuition fees, working with students, sponsors and third parties to resolve account queries and collect outstanding income in line with the University Credit Policy. You will deliver a high standard of customer service while maintaining accuracy, professionalism and integrity. We are seeking someone who is well organised, detail focused and able to manage their own workload effectively. Strong interpersonal skills and confidence communicating by phone, email and in person are essential.Informal enquiries are welcomed and should be addressed to Karen Carvell at karen.carvell@newcastle.ac.uk The closing date for this role will be Sunday 22nd February and the interviews will be held on Friday 6th March.