Job Description
1st Line Support Engineer required for a leading provider of the latest cloud workforce management solutions with over 400 customers in all parts of the UK. This position will be based at their head office in Letchworth Garden City and the successful candidate will be based at their office full time. Full training will be given to the right candidate, but a keen interest in IT is essential, along with a methodical and organised approach to work.
1st Line Support Engineer Job Overview
* Understanding the functionality of Time & Attendance (T&A) software
* Triaging support issues as they are reported
* Updating support tickets raised by customers
* Trouble-shooting issues reported by our customers
1st Line Support Engineer Job Requirements
* Someone who is presentable, confident when speaking to customers and willing to learn
* Full training will be given to the right candidate, but a keen interest in IT is essential, along with a methodical and organised approach to work
1st Line Support Engineer Salary & Benefits
* Salary- £25,000- £30,000
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.