LOCATION - ROCHDALE
SALARY - UPTO 25K DOE
OFFICE HOURS: MONDAY - FRIDAY
This is a fantastic opportunity for an enthusiastic individual to join a long established, family owned, award winning gift importing business.
The company boasts a stable and long serving work force, where employees are loyal because they feel valued.
We are recruiting for a Sales Administrator, who is proactive, customer focussed with excellent telephone, email, and administration skills to join our small team.
Working as part of the Export Team, your main duties will include supporting and resolving our customer’s queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required.
You will need to have a positive approach, ability to resolve queries, desire to work to targets, show resilience, have a willingness to work in a team, have excellent communication skills, an ability to work to deadlines and confident/literate in all Microsoft programmes and general IT systems, you will be willing to cross-cover within other areas of the business as and when support is required.
The role will...