ECommerce Manager b2c Retail
Salary £55,000 - £57,000
12-month maternity contract
Brighton (Hybrid, 3 days office-based)
About the Role
Talent Hub has been appointed to recruit an E-commerce Manager for a leading brand headquartered in Brighton. This is a fantastic opportunity to join a passionate team, driving website performance and online sales growth through optimisation, analytics, and development.
You will work closely with channel owners and cross-functional teams to optimise the user experience, apply CRO principles, and ensure smooth website operations across two e-commerce platforms.
You will play a strategic and customer-focused role, managing day-to-day website operations and shaping long-term development plans. Collaboration with internal teams and external partners will be central to your responsibilities. The ideal candidate is analytical, curious, and enjoys problem-solving.
This is an exciting opportunity to make a meaningful impact within a thriving, expanding brand.
Key Responsibilities for this eCommerce Manager job include:-
* Shape and deliver e-commerce plans that drive revenue growth and maximise profitability
* Evaluate site performance using analytics platforms to identify opportunities for improvement
* Enhance digital customer journeys and improve conversion metrics
* Work cross-functionally with teams in marketing, IT, logistics, and customer support
* Track and interpret key performance indicators to inform actionable insights
* Lead website enhancement projects from initial briefing through to user acceptance testing
* Improve how customers find products, navigate the site, and interact with essential pages
* Develop tailored landing pages and refine personalisation approaches
* Champion a user-centric strategy to elevate the overall purchasing experience
* Oversee external partners supporting CRO, SEO, and website development initiatives
What you will need for this eCommerce Manager job:-
* Proven experience in e-commerce, ideally at an e-commerce manager level (or senior executive) or in a digital marketing position
* Experience with A/B testing, CRO, and user testing
* Strong understanding of SEO, PPC, email marketing, and conversion optimisation
* Experience with e-commerce platforms and CMS systems
* Strong understanding of data, analytics and reporting tools
* Strong leadership and project management skills
* Experience with HTML & JavaScript would be beneficial, although not essential
Benefits include 25 days holiday plus bank holidays, annual bonus, friendly and supportive team