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Digital support apprentice

Dumbarton
QA Limited
Posted: 9 August
Offer description

Job Description

Are you looking to kickstart your career in a busy office environment?

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NCE Switchgear are looking for an enthusiastic individual to come in and join their successful and growing team as an Operations Support Apprentice. NCE Switchgear have had a number of people successfully join and complete their modern apprenticeship in a range of different disciplines, and they are looking for their next apprentice to follow in the same steps. You will complete an SCQF level 6 in Digital Applications Support as part of the apprenticeship and full training will be given.

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What will I be doing?

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* Becoming super user of Sage 200 for invoicing and checking over client details
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* Assisting with preparing and editing basic electrical schematics for switchgear and MCC’s
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* Using WAP which is a module of Sage 200 for resubmissions
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* Acting as first responder for incoming calls and triaging these where possible. Also reaching out to customers to detail ongoing projects when required
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* Use of Radon system where drawings are submitted. Name changes and updates are carried out on this. Details between old and new drawings are also highlighted on this
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* Use of PDF Pro for editing and resubmitting PDF documents
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* Use of Microsoft Office Packages such as Excel for reporting, Outlook for emails and Teams for internal collaboration
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* Creating and updating folders with all the correct documentation for each project
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* Assisting with requesting materials from procurement
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What do I need to be successful?

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* Good knowledge of Microsoft Office packages such as Word and Excel
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* Excellent communication and interpersonal skills
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* Ability to work effectively as part of a team and individually when required
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* Professional approach towards all aspects of work
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* Good time management, planning and organisational skills
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Salary: £16,000 per annum

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Working hours: 40 hours per week, Monday to Thursday, 8am – 5pm

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Benefits:

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* 4 day working week, Monday - Thursday
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* Salary review upon successful completion of the apprenticeship
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* Flexible start time after probationary period
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Future prospects:

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90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

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Important information:

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This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

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Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

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On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

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If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

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