We are seeking a motivated and detail-oriented Salesforce Administrator to join our team. In this role, you will provide day-to-day support for our Salesforce platform, assist with completing administrative tasks, troubleshoot issues, and ensure the system meets the needs of our users. This is an excellent opportunity for someone looking to build their career in Salesforce administration and gain hands-on experience in a dynamic environment.
Responsibilities
* Respond to internal user requests and questions related to Salesforce functionality and features via our Zendesk Support platform.
* Assist users with logging in, password resets, and basic navigation on Salesforce and other platforms we manage.
* Troubleshoot and resolve issues related to opportunities, products, billing, reports, dashboards, and data entry within Salesforce.
* Perform data imports, exports, and updates using tools like Data Loader or Validity Demand Tools.
* Ensure data accuracy and cleanliness by identifying and resolving duplicate or incomplete records.
* Assist with creating and maintaining data validation rules.
* Collaborate with the team and Sales Stakeholders to identify areas for improvement.
* Suggest enhancements to streamline workflows and improve user experience.
Requirements
* Essential:
o Familiarity with Salesforce functionality, including reports, dashboards, and user administration.
o Strong attention to detail and organizational skills.
o Ability to prioritize and manage multiple tasks effectively.
o Excellent problem-solving and communication skills.
o A team player with a proactive, can-do attitude.
o Willingness to take direction and learn from experienced team members.
o A strong interest in Salesforce and a willingness to learn.
* Desirable:
o Salesforce Administrator Certification or intention to pursue certification.
o Previous Salesforce Administration experience
o Proficiency with Google Suite and Docusign
We are a Disability Confident employer and offer guaranteed interviews to all disabled applicants who meet the above minimum criteria.
To be considered as part of this initiative, please ensure you indicate if you have a disability when applying for the post. If you need any reasonable adjustments to enable you to fully participate in the recruitment process, please contact us.
Why work with us?
Haymarket Media Group values its people and strives to shape a better future with remarkable content. From paid content and subscription services; to integrated advertising and content marketing packages. We deliver market-leading branded experiences that inspire great decisions. From data and digital information solutions to live events, awards and professional education services.
Our benefits include:
* 25 days holiday per year excluding bank holidays (increasing 1 day per year of service up to 30 days)
* Work from anywhere in the world for up to 3 weeks of the year with our 'Work from Anywhere' days
* Flexible working hours (core hours from 10-3) allowing you the flexibility to adapt your work schedule to your personal commitments
* Generous contributory pension scheme
* Health Cash Plans: With our health cash plans, you can access a range of healthcare benefits, including coverage for medical expenses, dental care, optical services, and more
Haymarket is proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.
If you need any reasonable adjustments to enable you to fully participate in the recruitment process, please contact us.
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