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About The Role
The basic salary for this role is £27,500 plus a quarterly bonus of up to £2,000, meaning you can earn up to £35,500 annually.
Main Responsibilities:
1. Work 40 hours on a rota basis, including some evenings and weekends.
2. Conduct expert surveys of customers’ kitchens, ensuring accurate measurements for the design process.
3. Record all information electronically in line with GDPR.
4. Maintain an exceptional customer journey by providing outstanding service, top-quality surveys, and great communication.
5. Support the showroom team to improve planning skills, provide feedback, and reduce errors.
6. Ensure high-quality plans by auditing in advance of orders/deliveries and providing feedback to develop designers’ skills.
In addition to other duties, you must read, understand, and adhere to policies and procedures related to Health and Safety, as outlined in the IMS Responsibilities document.
What Wren offers:
* Staff discount on kitchen purchases after 1 year of continuous employment.
* Free annual eye tests and a contribution towards new glasses.
* Excellent personal development and internal promotion prospects.
* Comprehensive training scheme.
* High-quality IT equipment/software, including in-house CAD system.
* Business vehicle, fuel card, equipment, and uniform provided.
* 25 holiday days plus bank holidays.
About You
Essential Skills and Knowledge:
* Full UK manual driving licence.
* Excellent attention to detail and error-checking skills.
* Highly organized, able to manage own time and multitask.
* Excellent written and verbal communication skills.
* Process-driven and analytical, working efficiently.
* Ability to provide excellent service and expert knowledge to customers.
* Problem-solving skills with a positive attitude.
* Strong computer skills and confidence in learning new software.
Desired Skills and Knowledge:
* Previous experience conducting home measures/surveys.
* Experience with CAD or planning software.
* Knowledge of kitchen installation and legislation.
* Experience with plan checking or error checking.
* Previous experience in the kitchen industry.
Applicants will be subject to a DBS check; a criminal record does not necessarily disqualify a candidate.
About The Company
Wren Kitchens is passionate about kitchens and our people. We have opened over 100 showrooms, launched in the USA, and won awards including UK’s Number 1 place to work. We value our team, the Wren family, and are looking for talented individuals to join us and continue our growth.
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