Job Description
What’s in It for You:
* Competitive pay (insert relevant hourly rate here)
* Leadership development opportunities and career growth potential
* Employee Rewards platform offering discounts on shopping, dining, and travel
* Pension and Life Assurance
* Company Sick Pay Scheme
* 50% discount on food and soft drinks for you and up to three friends
Summary of the Role:
As a Team Leader at our Gateshead venue, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.
Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.
Key Skills and Experience:
* Strong leadership and organisational skills
* Experience leading teams and driving excellent customer service
* A customer-first mindset with the ability to inspire and engage your team
* Excellent communication and problem-solving abilities
* Ability to thrive in a fast-paced environment
* Experience in hospitality or customer service is desirable but not essential
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