Job Details:
Job Reference: HCC622344
Salary Range: GBP 27,780 : GBP 30,564 per annum (actual salary GBP 13,890 : GBP 15,282 per annum)
Work Location: Glen House, Swanwick
Hours per week: 18.5
Contract Type: Permanent
Closing Date: 8 October 2025
Are you passionate about making a difference? We are looking for a dedicated Child and Family Support Worker to join our friendly and dynamic Recruitment and Stage One Team at Adopt South.
This role is with Adopt South, the partnership Regional Adoption Agency for Hampshire, Isle of Wight, Portsmouth, and Southampton local authorities, with the lead authority Hampshire County Council as the employer.
The Role:
We are currently recruiting for a Child and Family Support Worker (CFSW) in our friendly and dynamic Recruitment and Stage One Team based at Glen House in Swanwick. You will work with our qualified Social Workers and CFSW's, to support the early stages of recruiting and assessing potential adopters.
What you'll do:
As part of your role, you will provide advice and guidance to those enquiring about adoption and those who have applied to become adopters. You will be involved in marketing initiatives and recruitment events. You will play a role in the delivery of our regular webinars, face to face sessions and at community recruitment events and stands.
What we're looking for:
Your customer service experience will help support potential adopters in their understanding of the adoption process, signposting or helping them organise childcare experience, as well other arrangements when deciding to start the adoption application process.
You will have the ability to make people feel comfortable and respected, delivering our values around inclusivity and diversity. Good organisational skills are essential for recording conversations and uploading data accurately.
You must be able to make regular journeys to different locations around the districts and county.
You will also need to work flexibly, providing support for weekly recruitment events at weekends and evenings, which can be claimed back as Time Off in Lieu (TOIL).
We would love to hear from you if you have the skills and qualities we are looking for in this customer facing role. You could be part of our team, making a real difference to children who need the love, patience and understanding of a forever family.
Working for Adopt South, your employer will be Hampshire County Council.
Why join us?
Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward:looking local authority, it offers a pleasant, supportive, and collaborative working environment.
Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package.
Additional Information:
Adopt South Child and Family Support Worker Candidate Pack
Vetting Requirements:
This post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children's Services, references will be requested prior to interview.
Contact Details for an Informal Discussion:
Claire Nicholson, Team Manager Adopt South Recruitment and Stage 1 Team on County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favoura