Calling all aspiring IT Support technicians! Baltic Apprenticeships are thrilled to be partnering with Leica Biosystems to hire their next IT Support Apprentice!
Leica Biosystems have 150+ years tackling pathology challenges head on, from better slide production to world-leading Digital Pathology empowering AI development. Their passionate experts drive their mission of Advancing Cancer Diagnostics, Improving Lives.
As an IT Support Technician, you will be an essential part of the team; responsible for providing first class IT Support, working on hardware & software issues, Active Directory, re-imaging hardware and so much more to enhance your skills and reach your true potential!
In this role, youll work towards your Level 3 Information Communication Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
1. Resolution of incidents and service requests, driving towards the teams shared KPIs
2. Installation, configuration, and troubleshooting all hardware including laptops, desktops, printers...