Compliance Review Officer Leicester Permanent or Fixed Term Contract – depending on preference £26 – 28k per annum – with CeMap qualification £23 – 25k per annum – with no CeMap qualificate but Mortgage Admin experience Our client is the largest privately-owned mortgage network in the UK. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance professionals, whatever their size or location. Due to continued growth, they are looking to expand their compliance team at their head office in Leicester. Key Tasks: Assessment of client files to ensure compliance with regulations and company standards. Ensure their Appointed Representatives are, as per FCA guidelines, always Treating Customers Fairly and delivering good customer outcomes. Provide compliant guidance and support to staff and Appointed Representatives. To instruct and coach members in order to improve risk assessment ratings. Accurately record any findings and corrective activity. Experience: Ideally our client is looking for someone with experience, with a good grounding and understanding of working on a regulatory environment. Experience of working under pressure, prioritising and working to tight deadlines is essential. It is essential that you have good computer skills, including but not limited to Microsoft applications. Qualifications: Ideally you will need to be CeMap qualified (or willing to work towards it) and have experience within the mortgage compliance environment. Personal Qualities: You need to have excellent verbal and written communication skills with the ability to analyse information with a view to making informed decisions. Ideally our client needs someone who is highly self-motivated to meet key objectives, with a real desire to provide support, with a confident and assured approach when discussing regulatory matters. Benefits: £26 – 28k per annum – with CeMap qualification £23 – 25k per annum – with no CeMap qualificate but Mortgage Admin experience Additional leave – 22 days plus bank holidays as standard with the option to buy more each year Company pension Health and wellbeing programme Sick pay This role can be offered on a permanent basis or as a fixed-term contract role based at our client's Leicester office. Their normal working hours are 35 hours a week, Monday to Friday. Hybrid working will be available upon successful completion of your probation. Remote working will be available to candidates who have their CeMap qualification and do not live within a reasonable commuting distance. As our client is a non-sponsoring organisation, you will need to have the right to work in the UK.