About us GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn of payments annually, across 30 countries ; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States. At GoCardless, we're all about supporting you ! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help! And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply! The Role The Assurance Manager is a key role in the Financial Crime Compliance team, that reports directly into the Group MLRO and will be responsible for operating the second line oversight framework. The role will be responsible for monitoring and testing our financial crime risk controls, working with our auditors to ensure that audit reviews go smoothly, and will be responsible for driving closure of open issues. This is a hands-on role that has both a long-term, strategic focus as well as getting the day-to-day things done. What excites you: Providing assurance of our financial crime risk controls through regular testing, thematic reviews, targeted deep-dive reviews, and data analysis — assessing adequacy of GoCardless’ financial crime policies, procedures and systems. Planning, preparing, and executing the end-to-end annual Financial Crime Compliance Assurance program. Drafting reports that outline findings and corresponding action plans to mitigate issues found during reviews. Pulling, and then slicing and dicing large data (advanced Excel etc.) to identify and monitor risk indicators. Managing and/or overseeing day-to-day regulatory/external/internal exams related to financial crime — including preparation, coordination, and response activities. Logging and tracking to completion of assurance, audit, self-identified and other related risks and issues, to validate remediation efforts, as well as escalate to relevant stakeholders where appropriate. Supporting the development, introduction and completion of project and business solutions to resolve any financial crime related matters. Delivering targeted financial crime training and conducting root cause "lessons learned" sessions for the Compliance Operations and Sales teams to drive continuous improvement in areas identified during reviews. Developing cross-functional skills within the global team and demonstrating a proactive willingness to support, own, and execute tasks from start to finish. Supporting the wider Regulatory Compliance Assurance team as required, providing insight and assistance to ensure firm-wide adherence to evolving regulatory standards globally. What excites us: Deep understanding of risks and controls. Knowledge of ML/TF, KYC/CDD, and transaction monitoring is a plus. 4 years’ experience in assurance or risk management (2LoD/3LoD/Audit). This is a 2LoD oversight-based role, distinct from operational 1LoD functions such as KYC/EDD, QA/QC, or Alert Investigation. Comfortable with developing methodology for testing the design and operating effectiveness of controls. Organised and have an ability to articulate and recommend practical remediations, and track issues to closure. Excellent project and stakeholder management. Have objective verbal and writing skills to write and communicate clear and concise assurance reports which are accessible to non-financial crime experts. Deliver targeted presentations that succinctly report on the effectiveness of our issue management process. Understanding of financial crime model calibration — knowledge of fuzzy matching logic and ‘tuning’ testing including AtL and BtL testing. Base salary range: £46,400 - £69,600 Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (£46,400 - £58,000) of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work. (some of) The good stuff Wellbeing - stay healthy with dedicated support and medical coverWork away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period Adaptive Working - allows you to work flexibly, around your lifestyle Equity - all permanently employed GCs get equity to help you make a valuable contribution Parental leave - to suit everyone embarking on life's great adventureLearning Budget - lead your own development with an annual learning budget Time off - generous holiday allowance, 3 annual volunteer days, 4 annual business-wide wellness days (‘GC Fridays’) Life at GoCardless We're an organisation defined by our values ; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work. Diversity & Inclusion We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds. We’ve got a long way to go, but here’s how we’re doing as of June 2022; Female Employees - 46% Ethnic background - 32% Identify as LGBTQIA - 10% Neurodivergent - 9% We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support. If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report Sustainability We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here. Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn .