Role Title: Operations Manager
Employee:
General Duties and Responsibilities:
* Manage and oversee the activities of the Landscape Team to ensure efficient and effective operations.
* Collaborate with the Design, Landscape, Finance, Marketing, and Horticulture teams.
Job Description:
Resource Management
Responsibility for overseeing the allocation of manpower, equipment, and materials to ensure optimal utilization and efficiency on site. Develop project schedules, workflows, and procedures to streamline operations and maximize productivity.
Supply Chain Management
Work closely with material suppliers, plant hire companies, specialist manufacturers, and subcontractors to ensure timely delivery and minimize costs.
Fleet Management
Ensure all company vehicles are routinely serviced and MOT'd. Conduct daily maintenance checks on company vehicles and hired equipment. Keep an inventory and ensure hired fleet vehicles are insured.
Equipment Management
Ensure all company equipment is serviced, maintained, and safe for use. Keep an inventory of tools with serial numbers. Manage repairs via suppliers, source quotations for new machinery, and seek updated cost lists from hire suppliers for competitive pricing.
Compliance and Risk Management
Develop and implement policies to mitigate risks. Ensure compliance with health and safety regulations on-site, in the office, and in vehicles. Develop policies as new H&S packages are adopted.
Specific Roles:
Scheduling
* Schedule projects, both long-term and daily.
* Ensure new projects are entered into the long-term schedule.
* Produce weekly schedules for the Landscape teams and delegate tasks.
* Update weekly schedules to reflect staff absences and on-site personnel.
Projects
* Allocate hired machinery/plant appropriately for each project.
* Ensure timely delivery of materials, pre-order where necessary.
* Organize labor delegation to optimize skills and efficiency.
* Note and undertake snagging issues.
* Conduct pre-project meetings with foremen.
Client Communication
* Communicate with clients before, during, and after projects.
* Inform clients of any changes during the project.
* Provide weekly reports to clients.
* Serve as the first point of contact for site-related matters; refer design inquiries to the Project Lead.
Office Assistance
* Assist with drawing up invoice summaries for the Accounts Department.
* Participate in weekly Operations meetings.
* Maintain action logs, material orders, and snagging updates.
Staff Reviews
* Assist a company Director with staff reviews, including three-month reviews for new hires and annual reviews for long-term employees.
* Keep records and report training or development requests.
Health and Safety
* Liaise with outsourced safety advisors.
* Create and review health and safety policies.
* Implement procedures and undertake safety training.
You may be required to perform other roles and collaborate across departments to ensure the company's successful operations.
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