Thu, 02 Oct 2025">published - Thu, 02 Oct 2025
Job Summary
The Visitor Experience Assistant is a dynamic, customer-focused role at the heart of Woolwich Works. As part of a multi-functional team, you’ll help deliver outstanding service across our bars, café, ticketing desk, and live event spaces.
Job Description
The Visitor Experience Assistant is a dynamic, customer-focused role at the heart of Woolwich Works. As part of a multi-functional team, you'll help deliver outstanding service across our bars, caf, ticketing desk, and live event spaces.
This is a varied and active position where no two days are the same, from welcoming audiences to selling tickets, serving drinks, supporting artist hospitality, or helping deliver private events. You'll play a key part in creating a safe, inclusive, and memorable experience for all visitors, whether it's a busy performance night or a daytime community hire.
This role is ideal for someone with great people skills, a positive attitude, and the flexibility to adapt to different tasks and service settings. It operates on an annualised hours contract, offering a mix of shifts throughout the year based on the venue's vibrant and diverse event programme.
If you're friendly, adaptable, and thrive in a fast-paced environment, this could be the perfect role for you.
You don't need years of experience, just a genuine enthusiasm for great customer service and a willingness to get stuck in across different areas of the venue. Whether you're serving drinks, helping a visitor with a query, supporting a live show, or preparing for a private event, you'll bring energy, professionalism, and a positive attitude to everything you do.
We are offering Annualised Hours contracts to suit the needs of the business and the availability of applicants which can range from 40 to 16 hours per week, so please do not hesitate to apply if you have limited availability.
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